Natalia Reso Coaching.
Your privacy is very important. I will therefore keep your data in a safe place
process and use, entirely in accordance with the General Regulation
Data protection. In this privacy statement I explain to you which data I collect from you and why I do this. You can also read in this statement what your rights are with regard to this processing. You can contact us for questions about your privacy
Article 1 Who am I?
Natalia Reso Coaching is a one-man business, located in Amsterdam at Box A6011, Keurenplein 41. I am registered in the trade register of the Chamber of Commerce under number 83532285. I am the controller of your personal data.
Article 2 What data do I use?
Here you can find an overview of the data that I process from you, why I do this, what legal basis I have to process this data from you and how long I will keep this data.
I process your name, address, place of residence, telephone number, e-mail, profession and other data that are necessary to optimally deliver my services to you to enable the execution of the agreement. Consider, for example, the questions from the intake questionnaire. I use this information to make you a satisfied customer during the term of our agreement. I keep this data for one year after the end of our agreement.
For invoicing and financial administration I process your name or that of your contact person, billing address, Chamber of Commerce number, VAT number, customer number,
email, bank details and outstanding balance. I cannot process your payment without this information. According to a legal obligation of the tax authorities, I must keep this data for 7 years.
In the unlikely event that you have a complaint about my services, I will process your name, e-mail, telephone number and the content of this complaint in order to arrive at the best possible solution for you. I use this information for optimal execution of the agreement. I will delete data related to complaints 1 year after handling.
Natalia Reso Coaching has a commercial interest in using some of your personal data for marketing purposes. I process your name and email for email marketing and social media marketing. I will delete this data as soon as you unsubscribe from my newsletter or indicate that you no longer wish to be contacted by me.
To enable and optimize this website I use analytics and retargeting services. I have a commercial interest in using your surfing behavior and related data to analyze and where necessary improve my service. I will track your use of my website with Google Analytics and a Facebook Pixel and am bound by the retention periods of Google and Facebook.
In addition, Facebook collects target group statistics by means of a first party cookie. With this information I can place more targeted advertisements. These cookies are active as long as the pixel is installed. However, the data collected by Facebook using this cookie is passed on to me anonymously.
If you want to contact me via the website, I will ask for your full name and e-mail. By sending the contact form, this information becomes visible to me. I will delete the data from a sent contact form as soon as the contact question has been completed, unless an agreement results from this.
To enable the posting of reviews about my services, I process your full name, age and content of your review. By completing the evaluation form, this information becomes visible to me. I can post reviews about my services on my website out of commercial interest and I will remove them when they are no longer representative of my business operations or you request this.
Article 3 How do I obtain this information?
I have the above information from you as a customer, contact person or website visitor
obtained because you have provided this information to me. In addition, I may have obtained your data from one of my clients where I have a
provide corporate training.
Article 4 What rights do you have with regard to this data?
The General Data Protection Regulation has given you a number of rights
with regard to the personal data that you have processed by me.
1. Inspection - You can make a request to Natalia Reso Coaching at any time. to view your data.
2. Change - If you want to have your data changed on the basis of inspection, let us know
improve, supplement, shield or delete, you can submit a request to this end.
3. Objection - You can object to the processing of your data.
4. Data transfer - If you want to transfer your data to another provider
I will provide your data in a structured and commonly used format that
can be opened by common digital systems.
5. Withdrawal - When I have processed data based on your explicit
consent, you have the right to withdraw this consent. This can have consequences
for the services I can provide you.
To exercise your rights, you can send a request to
email@example.com. I will review your request as soon as possible. If I cannot fulfill your request, I will let you know why I reject your request.
Article 5 Who receives your data?
Natalia Reso Coaching will not provide your data to third parties, unless this is necessary for business operations or is required by law. Your data can be passed on to processors and parties involved in the execution of our agreement for the execution of the agreement. I conclude processing agreements with these third parties to optimally protect your privacy. I will not sell your data to third parties.
Article 6 Final provisions
I recommend that you consult this privacy statement regularly, because I make changes to it. If you have any questions about this statement or how I use your data, you can send an email to firstname.lastname@example.org. If you have a complaint about the way I handle your data, you can also let me know. You can also contact the Dutch Data Protection Authority.